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Live chat Email us Service Code: 7622307314
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7622307314
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Munich-Vienna-Hallstatt-Salzburg-Füssen-Munich

Reviewed: Mon, Jul 29, 2019
About Europcar: 2.0 /10
The staff was rude. I wanted to add comprehensive insurance, but they didn't let me. At first, they tricked me into thinking it was added, but I later discovered it wasn't. They were rushing to finish work and didn't want the hassle. Such staff doesn't care about customer safety, which is very selfish. Insurance is not a trivial matter. When I went back the next day to add it, they said it wasn't possible unless I canceled and rebooked, going through all the procedures like refueling and vehicle inspection again. The most frustrating part was that if I canceled, I wouldn't get a refund for the 16-day rental fee! This was the most unpleasant day of our entire trip! Moreover, the employee gave us a different model than we booked and didn't provide any details. I had to ask about everything, even what type of fuel to use. All he cared about was ‘getting off work.’ We spent the entire day at the store without solving the problem, wasting a whole day. Additionally, the rental company didn't support us in this matter, and we felt bullied. We are extremely dissatisfied. As an experienced traveler, I kindly advise everyone to choose your rental company carefully. A company without good service can ruin your entire trip.

Relevant Reviews on Europcar MUNICH AIRPORT

Audrey Turner

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Reviewed: Sun, Aug 11, 2019
“Munich-Berchtesgaden-Munich-Switzerland”
About Europcar: 8.0 /10
Pretty good
About QEEQ: 8.0 /10

Rachel Lucia

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Reviewed: Sun, Oct 6, 2019
“Munich—Neuschwanstein Castle—Konigsee—Venice—Modena—Pesaro—Florence—Pisa—Rome”
About Europcar: 8.0 /10
There were quite a few people, had to take a number and wait, the waiting time was over 10 minutes.
About QEEQ: 8.0 /10

Julius Hughes

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Reviewed: Sat, Aug 25, 2018
About Europcar: 8.0 /10
Picked up the car in the morning when there were few people. The first car they gave us was a JEEP, and they said there were no other models available. The front window had a crack longer than 10cm, so they replaced it with another car which still had a small crack on the front window, but they assured us it was fine to drive.

Elsa Camp

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Reviewed: Tue, Sep 5, 2017
About Europcar: 10.0 /10
Very good
About QEEQ: 10.0 /10

Blanche Poe

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Reviewed: Mon, Sep 7, 2015
About Europcar: 10.0 /10
The staff were very friendly, there were no extra sales pitches, and they even added an additional driver for free. The return inspection was also very quick.
About QEEQ: 10.0 /10

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