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Da Coreia do Sul (somente chamadas domésticas)
00308 491 0209
De outros países ou regiões
+1-8007618913
Bate-papo ao vivo Envia-nos um email Código de Serviço: 8275137326
Dos Estados Unidos
+1-8007618913
Canadá
+1-2897685366
Reino Unido
+44-2035140670
Japão
+81 3-4578-4029
Da Argentina
+54-2657459025
Do Chile
+56-226665927
Da Colômbia
+57-6017940262
Malásia
+60-392125422
Do México
+52-7449800692
Nova Zelândia
+64-99508740
Do Peru
+51-17009061
Suíça
+41-445514539
Tailândia
+66-25088458
De Cingapura
+65-31585008
Da Australia
+61-1800-507-258
Turquia
+90-850-390-7486
Da Itália
+39-800729010
De portugal
+351-304500663
Do Brasil
+55-6140426960
França
+33-970019487
De israel
+972-23752163
Da Alemanha
+49 6107 6353100
Da China
+86-1089171020
Da Coreia do Sul (somente chamadas domésticas)
00308 491 0209
De outros países ou regiões
+1-8007618913
Disponível entre 10h00 e 19h00 (horário do Japão)
LINHA Bate-papo ao vivo Envia-nos um email Código de Serviço: 8275137326
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King's Lake

Revisado: seg, 28 de mai de 2018
Sobre Europcar: 8.0 /10
The office of several car rental companies partnered with QEEQ is located on the second floor of the train station, directly opposite the train engine (the parking lot is shared as well). I arrived around 8:00 am, and there was no queue. The promised manual Mercedes A-Class was not available. I wondered where the famous German precision was. The customer service gave me two options: 1. BMW 1 Series for an additional €18, or 2. DS4 with no refund or extra charge. I was not satisfied with the options given, but I ultimately chose the manual DS4. I paid a €300 deposit and went to pick up the car myself. The customer service provided a small map, which was quite easy to follow even though I had to turn three streets and climb upstairs. Considering my poor English, I was quite proud of myself for finding the car. The car wasn't washed after the previous return but was fairly clean, probably due to Germany's good environment. Before returning the car, I filled it up with fuel, according to the contract, which stated no less than 98#. The gas station didn't have 98#, so I asked a local who happened to work for a car rental company. He said the manual in the glove box specified the required fuel type. I didn't understand it, so he directly told me to use E10. After refueling, I noted the pump number and paid at the counter. For the return, you need to drive into the parking lot from the back. I wasn't entirely sure but luckily met some friendly Africans who were returning their car and told me, 'Return? Back!' I actually understood them. Park the car in the slot to the left of the entrance, and the inspector will check it. You can leave after the inspection and get a printed confirmation of the return. I didn't request it, trusting the German people. Overall, I was satisfied with this rental experience. However, they didn't provide the specified car, and I was not satisfied with the solutions offered. The DS brand wasn't among the alternatives listed, so why was it given as an option?

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