The car rental process was relatively quick. However, even though I had pre-registered all the information online, I still had to fill out everything by hand at the counter, which was inconvenient and time-consuming.
The overall service was good. However, after returning the car, I wanted to check the detailed bill but couldn't reach the rental company. Nevertheless, the platform's after-sales service was very responsible and helped to resolve the issue.
this was the second car I got from Sicily by car. I was not thrilled with the condition of the cars. I know this was an exceptional year and cars were scarce... so hopefully it will be better in the future.
About QEEQ:10.0/10
Qeeq was great. Service, friendliness and price were all good!
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After waiting for over an hour at the counter and calling them 2 times to make sure they keep the convertible.
They tried telling me that there is no convertible available. I had to argue my point for 5 minutes and show them pictures of our engagement 2 days before she finally said ok i’ll give you a convertible. They are such liars. Also the completely disregarded the fact i had bought insurance and had a waved deposit. They said it doesn't cover me in any way. And tried to push me to take insurance with them On top of my MasterCard world elite insurance and the one i had bought from EasyRentCars. After all that we ended having a good experience regardless.
About QEEQ:10.0/10
EasyRentCars was absolutely amazing and soo easy to deal with they responded to me within seconds and made every necessary effort to comply with my requests. Thanks a lot for making this a good experience!
“I've got a brand new car, easy pick-up and drop-off, professional staff”
About Sicily By Car:10.0/10
I had to rent a bigger car because no vehicle was available from the pre-booked category. Small car fits better on narrow streets in Italy. It's OK for me, I'm a rally competitor, but an inexperienced driver would have had trouble with the SUV in historical old towns.
About QEEQ:10.0/10
There was a technical mistake on the rental platform: am and pm were interchanged. Time before noon was shortened to pm and am was afternoon. Otherwise I had good experiences with Easyrentcars.com
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