Pacific Coast Highway Trip

The company's service attitude was very good, and there were no unnecessary charges.

Alamo's car rental booking service is excellent, and the return process is simple and efficient! Highly recommended.

When picking up the car, the staff tried to sell me insurance, which I declined. Then they tried to sell me prepaid full tank gas at a bit over $2.20 per gallon, claiming it was cheaper than the city. I got confused and bought it. In hindsight, it wasn't a great deal. Firstly, the tank capacity is average for that car type, which might be more or less than my actual car's capacity. Secondly, you need to use up the fuel before returning the car, which is hard to gauge, requiring frequent refueling and mileage calculations. It's more convenient to refill near the return spot. The return process was quite fast, though. An inspector checked the car's exterior, issued a return receipt, and it was done in two or three minutes. Overall, it was a good experience.

Renting a car is quite easy and the service is relatively friendly, although they are very persistent in selling a full tank of gas.

Our flight was delayed for two hours, but we could still pick up the car as scheduled. There were a lot of people, so we had to wait in line for over an hour.