I've driven abroad quite a few times, but this is the first time I've had to pay for parking to pick up a rental car at the airport. Was I the one who parked it there? I rented a car in Dubai for just half a day, and while the rental fee was only 100 dirhams, the parking fee was 50! They kept urging me to leave within ten minutes or pay another 50 dirhams! I'm not sure about airport parking fees, but parking is free almost everywhere in Dubai. Everything in Dubai is pricey except parking. Although it was indeed mentioned in small print on the rental agreement, it was easy to miss!
The car was in terrible condition. It wouldn't start after a short drive, and it took three hours to get assistance! Extremely inefficient service! They replaced the car, but it was still a piece of junk! Stick with international chains for car rentals. Future renters, be careful with your choice!
I didnt get the car which I had booked however alternative was good enough with lots of space for luggage. Car needed air in the tyres and that should have been done before the collection. Counter service was good however collecting the car took longer than I expected. After the rental I have seen 2 transactions on my credit card and it would be good if EasyRentCars would send an invoice either via email or in the app explaining the charges.
Horrible service, after waiting for almost 40 min, they got me a messed up old car with very loud squeek noise although I have booked it a week earlier.
They wanted to charge me extra for exchanging it and delivering it to the airport.
After returning it, they blamed me for a hubcap scratch which i could not verify since I was handed the car in a dark parking lot outside of the airport.
Car was relatively new, but not in perfect condition.
tyres were old, and car had tendency to go left, not so nice sensation when in a motorway at 130 kmh
Like: The new upgeaded car
The fast ,polite and proffesional stuf Dislike: nothing at all
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View more >Dislike: nothing at all