The store is not big, but the car rental process is self-service using machines. It was the first time I encountered this in all my global car rentals. However, I had some issues—the Chinese driver's license and the Zuzuche white translation paper could not be fed into the scanner. At this point, a staff member came out from behind a rolling door to help me, but we couldn't solve the problem because our document size was too big. He ended up using some document to substitute, which finally resolved the issue. There was another problem during payment; they didn’t accept cash, only credit cards. I asked why they didn't make this clear when I booked the car, and they apologized but still wouldn’t accept cash. I had to use a credit card to pay. The Swedish Krona I exchanged was a niche currency, making it even more cumbersome. I hope Zuzuche and the rental car company can inform customers about this in advance.

Great, this is the second time.

Did not inform about changing to snow tires, got a ticket in Norway.

Smooth process with hertz. Car was good.

I use regularly and find it to often be cheapest so happy.

Like: Friendly staff, fast pickup, good location to take a car:)