Purchased full insurance through the rental website. Without any explanation, the staff at the counter added extra insurance and fuel service fees to the contract. Only noticed the extra charges after returning the car. This is not the first time this location has done this! Be very cautious when choosing.
Followed airport signs to locate the rental office, which is in the airport parking lot. All rental companies are together, so it's easy to find and convenient. The process was quite fast, and there weren't many people in line.
The service at the pickup location was excellent, and the location was very accessible. The drop-off location in the city was very hard to find and had no parking signs. Moreover, it was Sunday and the staff were off duty. Frustrating!
The store is located underground in a park, very hard to find, with unclear signs. The staff's attitude was average; they didn't even inform us that the car was on a different floor and told us to find it ourselves.
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