They didn't proactively contact us the night we arrived. On the return day, we almost missed our flight due to traffic jams and they didn't allow us to return the car at Terminal 5.
This is the 2nd time I've rented from them.
They have relatively new Honda BRX-1 (crossover SUV) for just a bit more than other agencies for a tiny (and sometimes old) Vios.
The car is great for the sometimes bumpy road to the beaches and to get over the numerous hills in Phuket.
To get to the car rental counter, one has to walk to the Domestic terminal and pass through security. It was a bit confusing. But the return of the car is easy. Call them 5 mins before arriving and just drop off the car.
This time around, the wind screen was wiped but with a dirty cloth. It was a bit hard to see through the windows at night and I had to clean the windows to be able to drive safely. I told the staff when I returned the car and the staff was very apologetic. The previous time I rented though, the car was very clean. Overall, I would rent from them again.
About QEEQ:10.0/10
The rental and insurance was cheaper than other platforms.
The process was pretty easy.
Two thumbs up. Good experience from pickup to dropoff. Super friendly staff and good rental rate too. Definitely using them again the next time we visit Phuket
About QEEQ:10.0/10
Good pricing, easy to use. Will forever use easyrentcars to book for future travels
I suggest there is agent from chic car wait for customer at arrival international airport and bring to caunter.
Because we dont know the caunter located at domestic airport.
About QEEQ:10.0/10
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