Added insurance without noticing initially, trusted the chubby female clerk too much. Originally rented an Audi but got a lower grade car.

Zuzuche is honestly a huge scam. I do not recommend anyone using it. The rental company scammed me for over 300 euros. When I reported it to Zuzuche, all I got was customer service shirking responsibility. After this review, I am uninstalling this scam app for good. It is truly a rip-off, and the customer service is utterly useless, constantly shifting blame. I spent thousands of RMB to learn this lesson, so everyone, please do not rent cars from this platform. Remember, do not, do not, do not! Use foreign apps directly; this platform is unreliable. Unreliable, unreliable! Important things must be repeated thrice! Wealthy folks who don't mind wasting money can ignore this real review, but I cannot, as I have to watch my budget. Hands down~

It was extremely slow. There were only two people ahead of us, but it took about an hour and a half from the start of the queue to getting our car keys.

The check-in process was quite slow. Maybe that's just the typical work pace in Spain.

As per the booking I was expecting and Audi A3 but they offered me VW Golf, little disappointed, but overall decent experience.

Good rates and very user friendly interface.