The service attitude was good, and they didn't push us to buy insurance. Initially, they gave us a diesel car, but we requested a petrol one, and they changed it after letting us inspect it. When returning the car, the on-site inspector insisted that the fuel tank wasn't full, but the issue was quickly resolved after we spoke to the staff at the office. Overall, the service attitude was quite good.
Pickup was very convenient, but returning the car was confusing. The drop-off location was inside a multi-story garage with no visible counter. We had a hard time finding an attendant to return the car, and the next day received a call saying the car wasn't returned. Seems like there was a communication mishap.
“Smooth and efficient rental, especially at drop-off - New and well maintained car.”
About Europcar:9.0/10
I did expect that one of the counter stuff representatives would escort me to the car at pickup and make sure everything is ok with the car and maybe even provide some useful information about the car. I didn't get the car I selected but they didn't promise that, so I guess I can't complain about that. Anyhow the car was in similar size.
About QEEQ:10.0/10
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