Service was average. Often, you don't have a choice: either accept it or wait. Who has time to wait when traveling?

Very professional, the handsome guy who attended to me was very nice.

The staff was enthusiastic and provided detailed explanations.

Great! They automatically upgraded the vehicle based on our luggage and number of passengers.

Chap was rude, wasnt interested in any paperwork just barked licence, credit card and passport. Then said I would be better in a 7 seater car, rather than the 8 seater van we had booked and said it wasnt available. I said I would have to have the upgraded Mercedes van then and refused a car, and by a miracle they suddenly found the van that I had booked. They tried to push the zero excess insurance numerous times, and were dismissive when pointing out damage that they had missed on the report sheet. They also didnt explain that the barcode ticket they gave me was to gain release from the car park. Overall they were worse than awful.

Easy to book, and relatively cheap.