Overall it's alright, but I still haven’t received the invoice. I've rented cars in Europe dozens of times and this is the first time it has been delayed this long.

Many additional fees that weren't disclosed when booking.

The rental service agent's attitude changed when they realized I booked through QEEQ.

We arrived at the store in the morning, and there were only three staff members, resulting in long queues. We waited almost half an hour to get served. When returning the car, we followed the GPS address provided on the rental website, but it was incorrect. Luckily, we drove another kilometer and found the correct drop-off point with English signs; otherwise, we would have wasted a lot of time. We rented a Volkswagen Passat estate, but received a Kia Carens diesel version instead. The car was new, spacious, and quite good overall.

Multiple counters, no need to queue, and smooth communication.