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From Argentina
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+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7131303309
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7131303309
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Göreme-Konya-Antalya-Pamukkale-Izmir

Reviewed: Tue, Jul 9, 2019
About AVIS: 8.0 /10
Everything went smoothly when picking up the car in Göreme, but returning the car at Izmir airport was a nightmare! Our flight was at 4:15 PM, we arrived at the airport at 1 PM, but couldn't find the return location and couldn't reach anyone on the phone. I had to run to the airport by myself to ask for help, running from the international terminal to the domestic terminal, struggling with the language barrier and fearing we'd miss our flight. After finally finding the Avis counter, I expected someone to help guide us back to our car, but the staff were too busy and told me to go find it myself. It took two hours in total, and we finally returned the car after 3 PM. Luckily, the flight was delayed, otherwise we would have missed it! I ended up crying in the airport parking lot out of frustration!

Relevant Reviews on AVIS in Turkey

Nora Violet

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Reviewed: Mon, May 27, 2024
About AVIS: 2.0 /10
Avoid this car rental company!!! They force you to buy insurance!! When we picked up the car, the staff kept pushing for full insurance despite our clear refusals. The road from Kayseri to Goreme is in good condition. Even after we declined the full insurance, our credit card was still charged 1123.68 lira without our consent. The car rental company recorded our credit card details manually without using a POS machine (which is very concerning). Only after we left did we notice the charge. We later found out it was for the forced full insurance.
When returning the car, there were no staff members in the parking lot. No one answered the phone either. After waiting for some time, they came only when other customers arrived to rent cars.

Xaviera Swift

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Reviewed: Fri, Oct 5, 2018
“Antalya - Izmir”
About AVIS: 2.0 /10
Firstly, the work efficiency: communication at the car pickup was fine as the staff spoke good English, but it took about 30 minutes to be told to go to the parking lot where a staff member would be waiting. However, no one was there, and we waited another 10 minutes before a staff member slowly walked over, impatiently checked our documents, and then made us wait another 10 minutes for the car to arrive. The entire process took over an hour. Maybe others had faster service, but I had bad luck with highly inefficient staff. As for returning the car, I did so at an airport branch in a different city. The night before, the hotel front desk kindly informed me that a gate pass is required to enter the parking lot and should be provided at the pickup. We didn't have it, so I contacted the rental car customer service to inquire about gaining entry. They assured me that showing the rental agreement would suffice. However, upon arrival at the airport on the day of departure, I was denied entry without the card. I had no choice but to run several hundred meters to the return point to inform the staff and tell them I had a flight to catch, hoping for quick assistance. The staff was extremely cold and took their time giving me a card, which turned out to be expired. Fortunately, a kind driver used his card to let me in. By this time, I had less than 50 minutes until my flight. The return area was crowded, and despite my urgent pleas through the window, the staff remained indifferent and made me wait. Eventually, I had to drag a staff member busy with his phone to help me, who then lazily checked the car for another 10 minutes. The overall attitude was cold and seemed like they enjoyed seeing me stressed. Very unfriendly! I don’t know if this is common everywhere or just here. What should have been a perfect trip turned sour because of the lousy service at this branch, almost ruining my schedule! I’m too exhausted to complain about the rental car customer service’s wrong information and the general coldness and unfriendliness at Izmir Airport.

Dawn Meredith

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Reviewed: Thu, Mar 16, 2017
About AVIS: 8.0 /10
I booked an automatic car through the website, but they gave me a manual one. After coordination, the issue was resolved.
About QEEQ: 8.0 /10

Daphne Lattimore

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Reviewed: Wed, Jan 3, 2018
About AVIS: 10.0 /10
AVIS is pretty good, but the location of this rental company could be more precise.

Wade Young

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Reviewed: Mon, Jul 14, 2014
About AVIS: 8.0 /10
The vehicle was relatively new, and both the pickup and return processes were quite convenient. So far, AVIS's service has been satisfactory, and I will continue to choose them.
About QEEQ: 10.0 /10

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