Seattle-Salt Lake City-Moab-Cheyenne-Deadwood-Denver

Hogan Vogt

United States

Reviewed: Wed, Aug 7, 2019

About Budget: 2.0 /10

Budget staff at Seattle airport uses some manipulative tactics. First, they ask about the number of people and luggage, then tell you that the car you booked is not available and suggest you upgrade for double the price. After refusing, the staff claim the price includes full insurance and advise you to sign electronically to save time. If you trust them, you may fall for it, as I discovered the next day that they had added duplicate insurance, which cost almost as much as the car rental.

1 days rental

Relevant Reviews on Budget Seattle Tacoma International A

Randolph Titus

United States

1 days rental

Reviewed: Sat, Jun 29, 2024

About Budget: 8.0 /10

The counter service was excellent.

When we arrived, Budget was already closed, and Avis handled the car pickup. I booked a car, but the only options available were a truck and a van. The two of us ended up using a huge van, which we drove around the city for two days. We didn't cover much distance, but refueling cost us 63 dollars.

Elton Croft

United States

1 days rental

Reviewed: Mon, Jan 1, 2024

About Budget: 2.0 /10

I returned the car with a full tank, but they claimed it was not full and charged me for 1.8 gallons (about 6.8 liters). They said the tank was 15.5 gallons when I picked up the car and 13.7 gallons when I returned it. Whether the rental company has the ability and time to accurately measure the fuel level is questionable. Even after the fuel nozzle clicks, you can still add a few more liters. They charged $9.9 per liter plus an 11.11% service fee. Extremely dissatisfied.

Jesse Lamb

United States

1 days rental

Reviewed: Sat, Jul 27, 2019

“Seattle”

About Budget: 4.0 /10

There was a last-minute car change. The counter said that the reserved car was unavailable and offered an upgrade. After agreeing, went to the parking lot and found no car in the designated space. Asked a staff member and was told there were no cars left. They switched to another car and said it was the only one available, no other options. Very frustrating.

Ken Raman

United States

1 days rental

Reviewed: Mon, Jul 2, 2018

About Budget: 6.0 /10

When picking up the car, I was given the wrong contract, but at least the issue was resolved when returning the car. It just took a bit long, both for picking up the car and resolving the issue. Takoma Airport's phone is hard to reach, and the same goes for calling other stores.