Great car

Very satisfied

The company could not process payments using a MasterCard with a UnionPay logo, and consequently refused to rent a car to me. They claimed that the deposit I paid was to the rental website, not to them. They directed me to another company at the store to handle the rental. To avoid disrupting my travel plans, I had to rent a car from another company at the airport for the full price. If I had known this beforehand, why would I have bothered to select a cost-effective rental website?

Overall, the service attitude at Enterprise Rent-A-Car is okay, and the queue time is not long. The key issue is that they don't have the cars we need. Additionally, QEEQ charged a brokerage fee, so we were forced to rent from this company. Had we known, we wouldn't have made a reservation as there are plenty of car rental companies with more options!

Enterprise is a fairly reputable company that requires a notarized driver's license. They offer a variety of vehicle models and provided us with a new car that had only 600 kilometers, so it was just out of the break-in period. They even refunded the early return fee, making it a pretty good company.