Within Phuket

Overall service was pretty good. The vehicle inspection and form-filling were quick, and there was no push for in-store insurance.

The staff were lazy and had a terrible attitude! The most outrageous thing is that we found out they charged us extra after we returned home!!! This has never happened in all our previous rentals!

Very satisfied.

The counter is very difficult to get to. From the Int'l terminal you have to walk to the domestic terminal. When you get there you have to go through the usual baggage scanning procedure to get in, you then need to walk to secure area exit door (the counter is in the domestic terminal air side area) the guard will then check your car reservation details and let you use the airport staff entrance which means even though its only 20-30 meters from the first scan you need go through the whole scanning exercise yet again (my tip is that if you are travelling with others you get one of them to wait outside the terminal with all your baggage). Once you gone through all that hassle its then clear sailing to get the car.

I suggest there is agent from chic car wait for customer at arrival international airport and bring to caunter. Because we dont know the caunter located at domestic airport.