London, Oxford, Bath, Cotswold, Liverpool, Lake District, York, Birmingham

Unhappy with AVIS service. They downgraded my reserved C-Class Mercedes to an A-Class just because I didn't have two credit cards for the deposit (one card suffices in other European countries). They didn't even refund the price difference. Ridiculous!

When visiting the UK, it's essential to have a car for the countryside and highlands. You can't fully enjoy the Lake District, Peak District, or Isle of Skye without one. Joining a local tour group isn't the ideal way to travel; self-driving is much better. Avis is a big company, and getting the car you want is a great start to a perfect trip. Returning the car without any damage makes the journey smooth and satisfying. Everything was wonderful.

Expensive price

They kept pushing insurance.

I pick up the car at night so I didn't really check it thoroughly before driving off. The next morning I discovered that the seats are full of bread crumbs which is probably left by the previous user. Overall the car is ok except for dirty seats.