Overall service was pretty good. The vehicle inspection and form-filling were quick, and there was no push for in-store insurance.

The process was pretty fast, but it's a bit hard to find. You need to go to the local terminal, not the international one.

The chic car counter is inside the domestic airport which is not clearly stated during booking (only stated "in terminal", and i had to ask around before I'm directed to domestic. However, I'm not allowed in to the airport. Seek assistance from security to call the service staff who came out to finish the documentation process. The finding and waiting took a bit of time. Overall a high average experience, although the tyres seems under performing.

A relatively good platform, easy booking.

Excellent Customer Service.

The fact that it has an instructions section to find the rental company at the airport location was excellent!

Counter staff were not sure of the insurance cover chosen by the customer, this occurred with myself and the customer being served next to me.