No queue, car is easy to drive

Since we picked up the car at 9 PM, there were fewer people, and we didn't have to wait in line. They only asked if we needed GPS because we had full insurance, and then it was done.

We picked up the car at San Francisco Airport on December 28, 2014. The front desk was an Asian guy who didn't speak Chinese at first, but suddenly spoke it when he tried to sell me additional insurance, fearing I might not understand. We originally reserved a Ford Edge, but it was not available upon arrival and we were offered a KIA SUV. I said I didn't like KIA, so they finally gave us a Chevrolet Captiva for the same price. Later, I realized the Captiva is a compact SUV, while the Edge is a standard SUV, and there should have been a price difference, but we were in a hurry and didn't notice. When driving on Highway 1, a small rock chipped the windshield, but it wasn't noticeable unless you looked closely. We didn't mention it when returning the car in Los Angeles, and the return went smoothly. Overall, I'm satisfied with AVIS, but the front desk service at San Francisco Airport could be improved.

Renting a car is easy, the vehicle was as specified, in good condition, and the service was excellent. They offered roadside assistance. Returning the car was smooth.

Estuvimos más de hora y media hasta que nos atendieron en el mostrador para darnos el coche

Nunca me permitió usar el servicio de caída de precio