From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9164481314
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9164481314
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Reviewed: Sat, Jun 8, 2019
About Europcar: 2.0 /10
The waiting time was too long and there were no cars available. Waited for over three hours.

Relevant Reviews on Europcar FRANKFURT AP 24H OPEN T1

Bella Hamilton

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Reviewed: Fri, Jun 21, 2019
“German Romantic Road and Black Forest”
About Europcar: 4.0 /10
I have used Zuzuche several times, but this was my first time with Europcar, and it was a very unpleasant experience. I had to wait in line for nearly an hour to pick up the car. The price difference caused by the prepayment was blamed on a discrepancy between their system and the agent's (Zuzuche) pricing, amounting to more than 50 euros. I had to pay their price to get the car. Even the supervisor didn’t take a detailed look or care about the discrepancy and wouldn’t answer the call from Zuzuche's representative in China. Otherwise, they wouldn't give me the car. When picking up the car, it wasn't the one I originally booked, and I wanted to confirm if it could fit our luggage. They rudely said it was the only car left, take it or leave it. On the 14th, returning the car went smoothly. Someone checked the car at the drop-off point, I signed a form, and there were no issues. When it came to billing, a few days later, my credit card statement showed the prepayment deducted, but it was charged in dollars instead of euros, and they calculated it in some unknown way. I have asked Zuzuche about this several times with no response yet. Very dissatisfied.

Ron Saul

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Reviewed: Wed, Oct 17, 2018
About Europcar: 10.0 /10
Service attitude is acceptable.

Lauren Fred

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Reviewed: Mon, Mar 25, 2019
About Europcar: 6.0 /10
Good

Carl Hobbes

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Reviewed: Sun, Jul 26, 2015
About Europcar: 6.0 /10
We arrived at the store in the morning, and there were only three staff members, resulting in long queues. We waited almost half an hour to get served. When returning the car, we followed the GPS address provided on the rental website, but it was incorrect. Luckily, we drove another kilometer and found the correct drop-off point with English signs; otherwise, we would have wasted a lot of time. We rented a Volkswagen Passat estate, but received a Kia Carens diesel version instead. The car was new, spacious, and quite good overall.
About QEEQ: 10.0 /10

Quintina Armstrong

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Reviewed: Wed, Aug 24, 2016
“Airport - Steinau - Heidelberg - Strasbourg - Colmar - Black Forest - Ulm - Günzburg - Stuttgart - R”
About Europcar: 10.0 /10
The company is pretty good; the car models are relatively new. The car I got had only run a little over 10,000 km and was in great condition.
About QEEQ: 10.0 /10

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