The car they gave me was not full on fuel, and they didn't properly document it! The car's condition was poor, with lots of scratches and dents, which they also failed to record. Now that I've returned the car, they sent me a report claiming it was my fault, saying I didn't refill the tank and added scratches. Luckily, I took photos of everything as proof. Giving customers cars in this condition easily leads to disputes—it was a very bad experience.
They offered me an upgrade which I declined, but still got an upgraded car as the original was unavailable.
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