The line was long, and the staff at the counter were slow. The pickup location was far from the counter. It was raining that day, and we had to walk a long distance. They finally gave us a downgraded small car, which felt overpriced. We ended up being 40 minutes late for the meeting with the client. This car rental company is really unreliable.

Very satisfied

Pretty good overall, but they won't assist you before 8 AM even if someone is there.

The staff handling the procedures were very nice, especially a friendly young lady. However, the person who gave us the keys just left after handing them over. The car had a security system that we were unaware of. After parking for 2 hours and going for a walk, we couldn't start the car. We called the store, but nobody answered. Finally, we had to call roadside assistance. It turned out we just needed to press a button inside the car that looked like a dashcam. No one told us about this, which caused a significant delay in our trip. We had to use the car key to unlock the car every time we opened it, which was very inconvenient. Also, don't drive a big car in Milan! They switched us to an SUV, which became a burden instead.

the car was in very good shape, quite new, low mileage and very clean. the location of rental desk was in about 4 minutes walking from the exit of the airport. very good the overall rental process.

I was quite impressed on the service support of qeeq.com. very good and definitely will book again with qeeq.