The store management was chaotic and it was extremely difficult to find the pick-up point. When returning the car, four people of Indian descent came out with magnifying glasses to inspect every inch of the car's paint. They found a small chip caused by a stone on the top right corner, which is two meters high, and demanded compensation. After renting cars over a dozen times, this was the first time encountering such a store. There is no way the damage could have been caused by me in that location.

Overall satisfied, but the process of picking up the car was extremely slow. I have rented cars in Australia and other places before, but this was the slowest. The entire process took me half an hour. Picking up the car was also slow, the staff member walked out leisurely to find the car, and after a 20-minute wait, he handed me the keys and took me to the car.

The overall service at Hertz airport was great. The counter staff were patient and attentive, and there was no excessive upselling. Picking up and returning the car was smooth, though I had to wait in line for over ten minutes.

Pickup was quick, just mentioned the insurance without pushing it. On the way back, couldn't find a gas station on the highway and returned the car with half a tank. Not sure how much they'll charge.

Everthing went amazing. Would suggest an improvement on the pick-up process. The process is extremely slow and time consuming.

Amazing experience with Qeeq, all rental details are clear. Also the new whatsapp service send you reminders and important info about your rental.