Charges not clear

The car was in great condition with only 15,000 km on it. The interior was clean and had no strange odors. The service attitude was very good. We returned the car at Melbourne airport and there was a free shuttle to the airport. Very considerate service.

The biggest advantage of East Coast is the low price, but the condition of the car is average. The car always veers to the right, maybe due to alignment issues or insufficient tire pressure (I have 5 years of driving experience). The store and the pickup point are on opposite sides of the street, in a parking lot on the 10th floor of another building. The door to the parking lot is hard to find, it's best to ask a local for directions, it took me at least 30 minutes. When returning the car, there was a mistake due to the staff (incorrect initial mileage record), so we had to go back to the store to correct it! The pickup point was staffed by some Indian guys, no office, and the car I got was dirty, the exterior was very dirty (uncommon in countries with good air quality). Small companies save money, so their service can't be expected to be good.

Highly recommended.

Easy process and reasonable price

Was ok pick up process was ok