Easy to find, not many people in line, but the rental point is a 5-minute walk from the actual pickup location.

The counter only has two staff members, so you need to queue up to handle the procedures. Arrive early as many people pick up their cars after 10 o'clock.

Working hours end too early, and overnight parking is too expensive; the pickup location in Melbourne was very slow, waited nearly an hour. But very cost-effective, and the car was in good condition.

Just avoid being upsold on car insurance.

Counter staff is very friendly, however when she did not communicate with the staff that is preparing the vehicle, creating a lot of unnecessary trouble, had to remind the staff regarding the request due to confusion. Staff are in a rush to complete the process just to keep things moving . And informed us to get the insurance from them instead, asking us to get dual insurance to avoid the deposits.