チェーンの費用がもう少し安ければ良かった。

良かった。

Received a free upgrade to a Toyota hybrid. The car was in great condition, had enough power, and was easy to handle. Very satisfied.

Very satisfied. The pickup and drop-off location at the airport is easy to find. The car pickup and return process is quick, the car is in good condition. Highly recommended.

We picked up the car around 6:30 due to our flight. Domestic flights to Christchurch usually land after 6 PM. By the time we cleared customs and got our luggage, it was late. The rental company charged us an extra 45 dollars for picking up the car after their closing time of 6 PM, which I find unreasonable.

The car model was too old. On the first day, they gave me a small car that was not the model I had booked. They told me to come the next day to exchange it and even asked if I had refueled it, which was quite annoying. The service was just mediocre; customer service would respond when it came to regular procedures and charges, but when I needed to exchange the car or ask about the car's features like Bluetooth, they ignored my WeChat messages and didn't answer calls. If there are other options, avoid choosing Yes Rental if possible.