When I arrived at the store, they used various reasons to tell me that the car model I reserved was not available, and I had to upgrade. Originally, it should have cost $500, but it ended up being $800. They said if I didn't upgrade, I would have to wait for 3 hours. Dollar company is really a rip-off. Initially, they said it was $1000. When I said that was too high and I could wait, they changed it to $800. There are too many hidden fees.

Pick-up and drop-off were very easy and fast, with no delays. There was a communication barrier with the staff during pick-up, which resulted in an additional roadside assistance insurance. After contacting QEEQ customer service and through their negotiation, the fee was successfully refunded.

Free and easy, very convenient.

Easy procedures, very convenient pick-up and drop-off.

The service was very quick