Europcar HOBART AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Alberta Job

Australia

Reviewed: Fri, Mar 15, 2024

About Europcar: 4.0 /10

The Hobart Airport location falsely advertised having Prados when they did not. After my complaint, they removed all Prados from their listings. The star is for the service staff, who were extremely helpful.

About QEEQ: 8.0 /10

1 days rental

Relevant Reviews on Europcar HOBART AIRPORT

Franklin Hoover

Australia

1 days rental

Reviewed: Sat, Oct 27, 2018

“Tasmania 5 Days: Hobart-Arthur's Port-Swansea-Bicheno-Launceston”

About Europcar: 10.0 /10

The staff didn't push for insurance; they simply asked if I had already purchased it. Once I confirmed, they quickly completed the paperwork.

About QEEQ: 10.0 /10

Haley Hansen

Australia

1 days rental

Reviewed: Mon, Apr 9, 2018

About Europcar: 4.0 /10

The wait time was incredibly long. They didn't send an electronic contract. The windshield was broken, and they still haven't contacted me about the insurance.

S.Mitchell

Australia

1 days rental

Medium SUV | Mitsubishi ASX or similar

Reviewed: Tue, Dec 31, 2019

“Excellent Easycar and Europcar”

About Europcar: 9.7 /10

Very happy with overall check in and out of the ASX. Big enough for what we needed

About QEEQ: 10.0 /10

Booking platform was excellent and easy to use.

Australia

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Thu, Sep 5, 2019

“Splendid”

About Europcar: 9.0 /10

They upgraded the car to Mitusbishi SUV, which is so spacious and easier to drive. I am sorry that the staff at the pick-up counter didn't tell where to return the car at Launceston Airport.

About QEEQ: 10.0 /10

I didn't know what to do when Europcar told us to bring a proof of the company as the rate was a special one for dedicated companies. The staff of Easyrentcars helped me to solve the problem. Their reply was always prompt!