My total rental cost was $771. At San Francisco Airport, the service staff gave me a bill for $1160, claiming it was for a vehicle upgrade. When I asked if it was the upgrade fee, they said it was a deposit. There were a lot of people in line, so I didn't check carefully. Later, I found out that there is no deposit for car rentals in the US.

The car was very new and in great condition. Returning the car was very quick and convenient. However, there were a lot of unexplained additional charges. As I was rushed, I didn't inquire in detail but later discovered many inexplicable fees.

The customer service was friendly and patient, answering all my questions. Since the options for foreign car models are limited in our country, I am quite satisfied with the car I chose. However, for this class of vehicle, it would be perfect if they provided parking sensors. The Dodge SUV I rented was in good condition and I was mostly satisfied.

They should not have tried to sell me the insurance I already had.

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