Very satisfied

They promised to pick us up within an hour to go to the store, but we heard nothing from them and they didn’t show up. When we arrived at the store ourselves: no cars! When will there be cars? They didn’t know and couldn’t say, but assured us they would deliver one as soon as possible. I booked online for $44.25 per day including tax, but the bill showed $46.22. The worst part was they added towing service (PAI $3 per day) without informing us and tricked us into signing for it. Lesson learned: Avoid small downtown locations. They are more expensive, riskier, and provide poorer service (possibly due to language barriers). Opt for the airport location, especially Alamo, which is supposedly part of the same group.

Overall, it's okay.

Like: Professionalism
Dislike: Spent about $500.00 for the 3 days rental. Still had to Get uber to and from airport to pick up and drop off location which is about 10-15 minutes ride. Costing me an additional $40. 00

Like: I was impressed with Enterprise Rental Cars because of their efficiency from start to finish. It was a positive start to my vacation!