Good service attitude and easy to find. The staff is very enthusiastic.

When picking up the car, I found that the fuel tank was two notches lower. It's the first time I've encountered this, but I was too tired to go back and argue with them.

The front desk service was quite friendly, and both the pick-up and return processes were efficient.

The charges were unclear and there were duplicate charges. This is also a problem with the car rental platform, as it showed that all fees except the deposit had been collected. However, upon arrival at the car rental company, I was charged an additional 470 euros for an order that included insurance costing over 1,000 yuan. Very frustrating. I advise against using such rental intermediaries; they are deceptive. Next time I travel abroad, I'd prefer to rent a car directly at the rental site or book through the car rental company's official website. While the prices might appear higher, the total cost is actually clearer and often cheaper. This was an expensive lesson learned.

Several items of damage were not noted on the hire paperwork. I pointed these out when I picked the car up, and although the paperwork was updated manually Budget did not update their records. When I check the car back in, I was told the car was fine and shown the way to the terminal. I was subsequently charged approx €400 for the damage I had previously pointed out. This seemed a little sneaky - no discussion at the car, no email advising the reason for the debit on my credit card. I have discussed with Budget and been advised that I should get a refund in approx 3 weeks. Disappointing.