The service is okay, but sometimes there are no cars available when picking up, even after making a reservation online. The store often doesn't want to take responsibility for the renter's losses caused by the breach, and claiming compensation is quite troublesome.

The store didn't even ask me and just added full coverage, charging me several times more than the rental fee. It was absurd! Later, I switched to an automatic because the manual was too hard to drive and discovered I had full coverage. Since I had bought comprehensive insurance from QEEQ, I only needed basic coverage. It took forever, but the fee was already charged. Not sure if they'll refund the difference. So frustrating!

The staff were very friendly and helpful!

It was easy to use.

They sell additional sigorta

The car ended up costing me more than expected because they gave me a vehicle that had just under a half a tank. I complained because I know how hard it is to bring back a car with less than a full tank. I ended up filling up the vehicle and giving it back with 30% more gas than I received it. This is BS and I will never do that again, if Enterprise wont give me a car with a full tank I will not rent a car from them again.