The staff at AVIS in San Francisco Airport were very rude, especially a long-haired Black girl and a chubby White guy, both had bad attitudes. Initially, they gave me a car with a broken window and many scratches on the door. Later, when I found an AVIS PREMIER service guy on the same floor, his attitude was much better, and he gave me a brand new car.

It was okay

Quick and simple car pickup and return, no excessive upselling

The store staff was quite helpful and managed to find us a Chrysler upon our request. Although it was a lower-end variant, it was the model we wanted as we are familiar with its driving features.

The service attitude was very poor and lacked patience.