When renting the car, I had an English-speaking friend with me. During the return, although my English isn't good, the staff at the rental company was still very patient.

The customer service was friendly and patient, answering all my questions. Since the options for foreign car models are limited in our country, I am quite satisfied with the car I chose. However, for this class of vehicle, it would be perfect if they provided parking sensors. The Dodge SUV I rented was in good condition and I was mostly satisfied.

The service attitude is indifferent, they miscalculated the bill, spent a lot of time, but the condition of the vehicle was quite satisfactory.

Upgraded from Jetta VW to Chrysler 300, with additional USD15 per day. Like the service provided by Carlo upon check in and he recommended an upgrade which I agreed. The car was an pleasure to drive. Unfortunately, left my sunglasses and phone holder when returning the car at SFO rental car park.

So far so good

Car's are very well maintained. I like Budget rentals.

Great Service. Customer service was also very good, they helped me in resolving to drop the car in a different location.