Overall, it went smoothly, but there were two issues. First, we couldn't understand the directions given by the staff for the pickup location, and they were unwilling to assist us, making it hard to find the pickup spot. Second, the invoice sent was in Turkish (probably) and not in English, making it unreadable.

Easy pickup. Minimal upselling.

The service was good, but the gentleman's English was a bit awkward, which led to some misunderstandings.

The staff was very friendly.

Enterprise is a fairly reputable company that requires a notarized driver's license. They offer a variety of vehicle models and provided us with a new car that had only 600 kilometers, so it was just out of the break-in period. They even refunded the early return fee, making it a pretty good company.