It was alright. Initially got a white Nissan with around 30,000 miles on it. After a week, the undercarriage cover screws came loose, so I went to the dealership to exchange the car. They gave me a similar model but in dark gray. They processed the full insurance I had taken out, probably to avoid their staff being held accountable. I didn't pay anything extra, and they weren't responsible for any damage. They didn't upgrade my car, but maybe there were no luxury models available at the time. I didn't mind. Returned the car after five days without any issues.