CAR RENTAL REVIEWS ON DOLLAR AT HILO AIRPORT, ITO

Convenient, fast, good vehicle condition

The man was quiet but very genuine!

The service was excellent. The counter staff was very helpful. We got a two-door Wrangler as expected. The car was very new, with just over a thousand miles on it.

The company's service was mediocre. I booked more than a month in advance, but when I arrived, there were hardly any cars to choose from. Only a two-door Jeep Wrangler was left, which couldn't accommodate my family of three and our luggage. While handling the paperwork, another Jeep Liberty became available, but its condition wasn't good - the tires were completely worn out. I had no choice but to rent it. I was driving nervously the entire trip. From now on, I'll only choose HERTZ or AVIS.

Easy and smooth process. Recommend.

Great Company to book through. Provide great support and helpful suggestions about car hire.

I was a bit disappointed because I didn't get the Jeep Wrangler.

Just okay.

Good

The lady at the front desk initially asked me to check the car for any damages, saying that they would deduct from my deposit (200 dollars) if there were any issues. However, when I returned the car, she didn't even take a look. I just told her that I had refueled, and she simply said thank you and that was it.

Good

The woman who served me at the airport was so lovely! Very helpful and quick service. Great car and easy hiring process.

So-so

Dollar's service was excellent. I got the car quickly. They helped set the navigation to English, explained the route, how long it would take to return, and where to refuel. The car return process was straightforward.

I am very satisfied with the overall service.

It was alright. Initially got a white Nissan with around 30,000 miles on it. After a week, the undercarriage cover screws came loose, so I went to the dealership to exchange the car. They gave me a similar model but in dark gray. They processed the full insurance I had taken out, probably to avoid their staff being held accountable. I didn't pay anything extra, and they weren't responsible for any damage. They didn't upgrade my car, but maybe there were no luxury models available at the time. I didn't mind. Returned the car after five days without any issues.

The car was relatively new, the staff was nice, very convenient.

Friendly service, good car condition

Pretty good