Both the vehicle and the service are good. However, they did not accept QEEQ's insurance and required me to purchase additional insurance at the store. QEEQ has accepted the complaint and responded quickly.

Friendly staff, but the process took too long. There were only 5 people ahead, but we waited for an hour. Not sure what those foreigners were talking about, but each took a long time. On the other hand, a Chinese customer with a pre-booked order got through very quickly.

Great car very fuel efficient

Cheap prices which I loved

Car was in a great condition. Looked to be brand new. Very clean Spacious

Easy to find cars and compare rates across car rental companies. Used it twice in the last 2 weeks.

Like: Car was what we needed to carry 4 adults and 2 infants under 3years.
Dislike: Confusion over where the cars was being picked up from and fitting child seats despite taking the time to confirm all the details (including correcting some confusion over type of child seats required) the day before arriving with the domestic terminal staff by phone.