Overall good service

Very good, easy to find, just slow to answer calls.

The service at this Melbourne branch is poor, maybe because all the staff are women. They don't explain basic vehicle operations, unlike Brisbane. Since it was not a familiar car model, I didn't know whether it had a handbrake or footbrake, and how to open the fuel cap (which was confusing). The most irritating part was that when I returned to retrieve something I forgot just half an hour after returning the car, it was already gone, and they pretended to help me look for it. They had a group of Southeast Asian-looking workers.

Car was great and drop-off was swift. Love the free pick-up and drop-off service to and fro the airport to the East Coast. Counter staff were rude and unfriendly, but everything else was great.

Good platform with good customer service

Car was great, low km corrola. Service was exce

Easy. Helpfiul. Good value