The staff were very friendly and even took us to refuel the car!

The Beijing to Istanbul direct flight arrives in the morning, around 5 AM. I waited at the rental company's counter for over three hours.

1. Upon arrival at Sabiha Airport on 8/6, there was no representative from the rental company waiting at the arrivals area. When we called, we could not communicate effectively in English. 2. Eventually, we took a taxi from the airport to the address provided in the pickup instructions for 25 lira, but couldn't find the rental company. We had to get another taxi and made an international call to the rental company, letting the taxi driver speak directly to get the directions. This taxi cost 18 lira. 3. We finally found the small rental company next to a gas station. The staff was quite friendly. 4. One of the staff members spoke slightly better English, but communication was still challenging. They gave us a Hyundai i20 instead of the POLO we booked, as it was of a similar class, which I didn't mind. However, it turned out to be a manual transmission. After pointing out that we booked an automatic POLO, they switched us to a Nissan MICRA with automatic transmission. 5.

pls advise them to talk nicely to people when we ask for something. i did only asked them why my car was diesel instead of petrol? simple question but they shouted at me. as agreed to send back the car to counter but no one there, waited for more than 30mins. ended up leaved the car in the terminal parking area.

so far good

J'ai réservé une i20 . Malgré l'existence de 3 véhicules i20 neuve au parking on m'a remis une vieille fiat linea moteur très bruyant. Réservoir vide . Le représentant de windycar m'a dit que c'est la politique de la boîte. Pratiquement on ne peut pas rendre le véhicule absolument vide , j'ai laissé 1/4 du réservoir de carburant, ca c'est de l'arnaque et du vol de mon point de vue. C'est pas digne de Windycar si c'est vraiment leur politique générale de voler les clients.

Excellent