Not being able to speak English clearly, which bothered me. I received a car other than the one that was identified by me, where I booked a European-made car and received a Korean car under the pretext that the requested car was not available, which is supposed to give me a European-made car. The way employees speak nervously and are unclear due to their poor language and lack of respect for the other party because they are not understood. I will not make reservations from the same company in the future.
Do not choose this shameless company, it's a lesson learned through blood and tears! They intentionally rented me a Citroen C5 Aircross with a faulty battery and full of scratches! (They specifically started the car for me when I picked it up, so I didn't discover the battery issue. Everyone, when renting a car abroad, make sure to start the car yourself if they start it for you). Every morning, the car wouldn't start, and I had to ask around for help to jump-start it. I requested a replacement car, but they dodged me and directed me to another city for repairs! I spent a lot on plane tickets, did I come here to fix your car? How can such a merchant be a featured option on this rental platform?
“Would consider Easyrentcars again for future rental in Turkey”
About Windycar:5.3/10
We finally left windy cars with the third car presented.
1st car pointed out no rear reg plate, no problem, it was as stopped by police check, turned back.
2nd car filthy too big and automatic, never drove one before.
3rd car after check and petrol, set off at 11.30am having arrived 9.50am to complete paperwork. On return offered a lift into town.
Great experience, no issues with the car, but the car's infotainment system is quite outdated. You should bring your own phone holder. The nearby gas station is very expensive, over 40 dollars.
Le véhicule loué trafic 9 places n 'était pas disponible à notre arrivée. La société nous a proposé deux voitures à la place, mais nous voulions le 9 places. Ils nous on prêté une voiture pour l après midi et échangé le soir pour le 9 places. Mais automatique au lieu d un manuel.
The staff at the rental company were very nice. There was a problem with my credit card when picking up the car, and it took a long time to resolve, but they were very patient throughout. The car was very new, a model from January 2022 with just over 20,000 kilometers on it. The car was very comfortable and easy to drive. Being a diesel vehicle, it was very fuel-efficient.
“Excellent company to rent from with very helpful and curtious staff”
About Windycar:10.0/10
the car was nearly a new car and I was very happy with it. However on my last day but one of rental the car would not start. I called Windy cars and within an hour someone turned up and tried to start the car unsuccessfully, he called the dealership and they came and took the car away. He came back and gave me another car which is a bigger size than the one I rented. I could not say enough to thanks Windy for their excellent service and the way the dealt with this and the rental in general. I will not hesitate to rent from them in the future.
About QEEQ:10.0/10
I did not use any of these resources as they were not needed. However I received an email to upload the rental receipt to get extra points and I could not find where to upload this. Can you please advise?
The car was in good condition, I got another car than what I reserved but the same size and specifications, the guys at the counter at this company was very helpful and cooperative, I recommend Windycar
The car was extremely old, with over 100,000 kilometers on it. The tire treads were very shallow, raising serious safety concerns. I won't consider using this rental service next time.
Very satisfied! No forced insurance purchase! Communication was very smooth! Special thanks to staff members Bilge, Muqzzez, and Serhan! All three were very kind and patient! My English was about the same level as the staff, but they patiently explained things to me multiple times, which made me feel much more at ease right after getting off the plane! I saw many comments about compulsory insurance and rude behavior if you refuse, but my experience was different. They didn't force anything, just moved to the next step and patiently explained where to pick up and drop off the car. It made me feel that Turkish people are very friendly! WindyCar! Go for it!
Slightly annoying that the pickup location was way off airport. Needed to call the company for them to dispatch a pickup and take us to the airport. If dropping at IST, spare an extra HOUR at least for the dropoff process.
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