Do not choose this shameless company, it's a lesson learned through blood and tears! They intentionally rented me a Citroen C5 Aircross with a faulty battery and full of scratches! (They specifically started the car for me when I picked it up, so I didn't discover the battery issue. Everyone, when renting a car abroad, make sure to start the car yourself if they start it for you). Every morning, the car wouldn't start, and I had to ask around for help to jump-start it. I requested a replacement car, but they dodged me and directed me to another city for repairs! I spent a lot on plane tickets, did I come here to fix your car? How can such a merchant be a featured option on this rental platform?
The car was extremely old, with over 100,000 kilometers on it. The tire treads were very shallow, raising serious safety concerns. I won't consider using this rental service next time.
“Excellent company to rent from with very helpful and curtious staff”
About Windycar:10.0/10
the car was nearly a new car and I was very happy with it. However on my last day but one of rental the car would not start. I called Windy cars and within an hour someone turned up and tried to start the car unsuccessfully, he called the dealership and they came and took the car away. He came back and gave me another car which is a bigger size than the one I rented. I could not say enough to thanks Windy for their excellent service and the way the dealt with this and the rental in general. I will not hesitate to rent from them in the future.
About QEEQ:10.0/10
I did not use any of these resources as they were not needed. However I received an email to upload the rental receipt to get extra points and I could not find where to upload this. Can you please advise?
First car you give us was not in very good condition lots of dents scratches very poor value we told you we not happy then you change the car to different one that was much better value
Our experience with windy car was very disappointing. We had problems with the car, the engine alarm started shinig and we had an other one with a wheel. For these reasons we had to call the company several times to help us fix it, but more than helping us solve our situation did not do more than give us a new phone number each time. It gave the sensation they didn’t want to help, just pass the problem to another department.
The first time it happened we stopped at a gas station where nobody spoke English but we got them to understand what happened and they called a mechanic. While started with calls to WindyCar. One of the Windycar operators told us that we will pay 50L to the mechanic and fill the deposit at that gas station as a sign of thanks for their help. That's what we did.
The next day, when we were about 200km away, the same thing happened again. When we reached Uchisar, we called WindyCar again. We asked to change the car since it did not give us any safety to drive in those conditions. At Kayseri's office they told us that they did not have cars available, that we took them to the mechanic and paid the bill and that they would reimburse us. That's what we did. This time we pay 40L. After a few km the alarm starteed shining.
A few days later, when we had 200km to get to Ephesus, the front left tire began to lose pressure. We tried to swell several times but I kept losing so we decided to change the wheel. This delayed our trip again several hours, since with the spare wheel we could not exceed 80km / h.
When we arrived at our hotel we returned to call WindyCar asking for a solution. The next day we had to return the car in Izmir and we were afraid to drive in those conditions. We had to call twice to get answers which again was very unsatisfactory. The solution offered was that "we should drive more slowly".
All these problems created a great insecurity on the road during our trip and we did not know what was happening... We fear because the c
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