CAR RENTAL REVIEWS ON WINDYCAR AT IZMIR AIRPORT, ADB

Do not choose this shameless company, it's a lesson learned through blood and tears! They intentionally rented me a Citroen C5 Aircross with a faulty battery and full of scratches! (They specifically started the car for me when I picked it up, so I didn't discover the battery issue. Everyone, when renting a car abroad, make sure to start the car yourself if they start it for you). Every morning, the car wouldn't start, and I had to ask around for help to jump-start it. I requested a replacement car, but they dodged me and directed me to another city for repairs! I spent a lot on plane tickets, did I come here to fix your car? How can such a merchant be a featured option on this rental platform?

The car model was exactly as described, excellent.

I reserved Hyundai i20 or similar, automatic transmission, got Nissan Micra with automatic transmission. Nissan Micra was superb. A little, lively car that had no problem fighting the crazy steep highway hills in southwest Turkey. The car was in a good condition and the person who handed it over to me checked with me on all scratches beforehand and reported them in a protocol. The drop-off was smooth and fast.

Easyrentcars coworks with different car companies that other agents. By the time all cars were booked elsewher, there were still available cars on easyrent. The booking process is very easy and simple.

Le véhicule loué trafic 9 places n 'était pas disponible à notre arrivée. La société nous a proposé deux voitures à la place, mais nous voulions le 9 places. Ils nous on prêté une voiture pour l après midi et échangé le soir pour le 9 places. Mais automatique au lieu d un manuel.

Unable to change drop-off location.

When we arrived at the store to pick up the car, we were told that the car we had reserved was not available. This made us really anxious. We couldn't reach customer service, and we were getting desperate. Fortunately, the store helped us find another company that had the car we needed, which saved us. The service of the rental company was very poor for an overseas rental. The online chatbot couldn't solve the problems we encountered, the human customer service didn't respond, and the phone line was not working. Moreover, the price was higher than at the store. Such a car rental company is not reliable.

Bad gays on the desk can’t help me when I bring my car and the airport everything is stupid and different way

Very dissatisfied. I booked the car two weeks in advance, but they said there were no cars available when I arrived.

Satisfied

Very friendly and I would recommend them

Easy to use app

If you are Chinese, please be cautious and don't get scammed like I did. This local rental company gave me a damaged car with a dented door when I picked it up. I asked for a newer one, but they refused and shouted that they would refund me, but I couldn't switch to another company that day. Being in a foreign country, I had to accept it despite the inconvenience. When I returned to the car rental, they suggested an upgrade for an extra 100+ to get a Hyundai. I agreed, but encountered an even bigger problem. They said it had an empty fuel take! I wasn't experienced and accepted it, ended up spending 200 liras on fuel only to find the gauge still showed empty. I was confused and asked the gas station staff, who told me the rental company had intentionally given me a car with a faulty fuel gauge. I drove nervously the entire trip, stopping frequently to refuel without knowing how much fuel was actually in the tank. Thankfully, I returned the car, and the staff anxiously asked if there were any issues, repeating the question twice. They clearly knew it was a faulty car and rented it out intentionally. If it had broken down mid-trip, I wouldn’t know what to do!

Very satisfied! No forced insurance purchase! Communication was very smooth! Special thanks to staff members Bilge, Muqzzez, and Serhan! All three were very kind and patient! My English was about the same level as the staff, but they patiently explained things to me multiple times, which made me feel much more at ease right after getting off the plane! I saw many comments about compulsory insurance and rude behavior if you refuse, but my experience was different. They didn't force anything, just moved to the next step and patiently explained where to pick up and drop off the car. It made me feel that Turkish people are very friendly! WindyCar! Go for it!