Good. The car has good safety features, including lane keeping, cruise control, rear cross-traffic alert, and a backup camera.

Very satisfied, just waiting for the pre-sale fee to be released.

The attitude of the Asian female clerk was arrogant and annoying! We chose the Chrysler Pacifica because we had a lot of people and luggage, and only this car had the trunk space we needed. But when we got to the parking lot, we found out they gave us a Dodge instead. It made fitting our luggage very difficult. The most frustrating part was that there was no spare tire, and we happened to get a flat. We were delayed on the roadside for five hours. Our travel time is precious, and it was wasted meaninglessly. This was an extremely bad rental experience. We will not rent from Avis again!

The Filipino lady at Avis was very helpful, and upgrading the license was free. Not bad, thumbs up. Chose AVIS many times afterward.

The car pickup process was smooth. The staff recommended roadside assistance insurance, which would cover towing costs in case of an accident. I didn't think it was necessary, so I declined. Everything else was fine.