Quite good

Easy pickup, great car condition, smooth return

Everything else was fine, but when changing the car, the gas tank wasn't full and we were charged extra for gas, which was quite expensive.

The car pickup location is far from Perth Airport, but they provide shuttle service. However, there are no signs at the waiting area of the airport, making it difficult to know where to wait for the shuttle. Other European guests also had complaints.

Many people choose HERTZ, but we opted for the cheapest option regardless of the company. Although we were a bit worried about the service or car quality, we went with it due to budget concerns. In fact, East Coast Rentals' service was excellent. The only slight inconvenience was that it’s not at the airport, requiring a company shuttle to pick up the car. As soon as we arrived at the lot, we saw a fleet of spotless white cars, all very new. There were no hidden requirements; they simply asked if we wanted to purchase insurance without pushing it. The paperwork was done quickly and we drove off. After returning the car, we even received a text message about the rental details. Great value for money!