The good thing is the navigation location. The car is on B1. When you exit the basement, press the call button at the exit. The staff's attitude is acceptable.
The only concern I had was that no paper contract was provided for pick-up and drop-off (it's available in the email), which made me feel a bit uneasy.
We booked a compact SUV, but the rental company initially provided a Kona, which is classified as a small SUV on the rental site. The company explained that their classification differs from the rental site, and for them, a ASX and a Kona are the same category. Fortunately, we found an ASX on site and eventually got it. Otherwise, it would have been a hassle with the price difference dispute, and more importantly, a small SUV wouldn't have fit our luggage.
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