After picking up our luggage at Christchurch Airport, the rental company was right there inside the airport. It was very convenient. The staff were very professional.

There was no 8-seater vehicle available on the spot, and no shuttle service was provided. Fortunately, after insisting for two hours, the previous renter returned the car early, solving the issue. Overall, not providing alternative solutions was quite unsatisfactory.

Chosen for the convenience of pick-up and drop-off

The car was really terrible. It had 120,000 kilometers and kept breaking down.

The rental company is very punctual about the scheduled pick-up time. They won't let you pick up the car even 5 minutes early, which made me wait at the counter for almost 2 hours (because I arrived one flight earlier). Additionally, I booked a Mitsubishi Outlander but received a Hyundai i35 instead, which they called a free upgrade. I do not agree with this.