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Live chat Email us Service Code: 4032933357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4032933357
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9 Days in Serbia, Montenegro, and Bosnia - Approximately 1600 km

Reviewed: Tue, Sep 3, 2019
About Europcar: 6.0 /10
1. The counter staff was not particularly friendly and seemed somewhat arrogant towards Chinese tourists, possibly due to previous negative experiences with other tourists. 2. The return inspection was extremely thorough, with three rounds outside, three rounds inside, using hands and lights, but no damage was found. Possibly because: firstly, we took great care during use, avoiding bumps; secondly, we spent around 1000 local currency (about 60 RMB) to clean the car before returning it; thirdly, the car was not cleaned when we picked it up, it even had bird droppings, and the staff wanted to return it based on the previously marked damage list, but we insisted on rechecking and found at least three traces, which we recorded to avoid issues during return. 3. Conflicts arise from cultural differences, but mutual understanding is key, even with overseas car rentals. We respect others, and they will respect us. I personally think that those who don't purchase full insurance are checked more thoroughly because, in the logic of the locals: 'If you don't buy full insurance and there's hidden damage, how can I know? Therefore, I must be more meticulous in my inspection.' This is understandable and possibly due to previous distrust caused by dishonest renters.

Relevant Reviews on Europcar BELGRADE AIRPORT BEG

Annabelle Robeson

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Reviewed: Tue, Oct 8, 2019
About Europcar: 2.0 /10
Booked a Range Rover but received a smaller Range Rover Evoque. Couldn’t fit our luggage. Rental fee was unchanged, and no alternative provided after negotiation with your company. Therefore, giving a negative review!

Todd Pansy

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Reviewed: Thu, Oct 17, 2019
About Europcar: 8.0 /10
Overall satisfied, but the parking lot had no staff when returning the car; had to go inside to find someone.
About QEEQ: 10.0 /10

Bess Ralph

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Reviewed: Thu, Oct 4, 2018
“Serbia to Bosnia to Montenegro to Serbia”
About Europcar: 8.0 /10
Picked up the car at 22:50, which was after working hours (they close at 22:00). The staff seemed a bit indifferent as they were thinking about leaving, and there were some language barriers, but it didn't delay the car pickup.
About QEEQ: 10.0 /10

Maurice Edie

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Reviewed: Wed, Dec 27, 2017
“Belgrade-Zlatibor-Žabljak-Ostrog Monastery-Skadar Lake National Park-Kotor-Dubrovnik-Mostar-Sarajevo”
About Europcar: 8.0 /10
The service attitude was good, but the car pick-up process took quite some time. I was delighted to rent a Q5 with four-wheel drive; it was perfect for the snowy mountain roads in Montenegro.
About QEEQ: 10.0 /10

Jeremy Rob

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Reviewed: Thu, Feb 21, 2019
“Belgrade - Novi Sad - Sarajevo - Kopaonik - Belgrade”
About Europcar: 6.0 /10
Satisfied with both pick-up and drop-off processes, but the company is very slow in providing insurance documents. It's the tenth day now, and they still haven't responded.

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