Renting a car from the QEEQ website was very convenient. The insurance costs were confirmed during the booking process, so there was no need to deal with upselling at the rental counter. I've rented from Budget before; they have locations at airports and train stations, making it very convenient. The cars I got were always under 10,000 kilometers, so I have a good impression of this company.

Friendly service, very good.

Easy pickup, the car was new.

The return point in Fethiye, Turkey was completely different from what was described. It was in another small town, and after we exchanged the car, we had to spend over 100 on a taxi to get back. The car itself was in good condition, a new car with only 5000 kilometers.

Budget and Avis are together, and the actual rental was handled by Avis. The address provided on the order was incorrect and there were two given. When we couldn't find the store at the first address, we assumed we had the wrong place and headed to the second address. We called the rental company to inform them we'd be late to the second location. After a half-hour walk, we still couldn't find the store. We contacted the rental company again, and they said someone would come to pick us up. Once the representative arrived, we learned the actual store was at a different location. He drove us there to complete the rental process. It would be helpful if the correct address was clearly provided to avoid such confusion. When returning the car, the store was closed. We called, and someone came out to collect the keys. The return specifics were noted at our request. Regarding the credit card deposit, we were initially informed that Avis would lock the deposit amount. However, about half an hour later, Budget locked a separate amount on the card. When we went to the store to inquire, the staff said they hadn't locked any additional fees and couldn't check until the next working day. We contacted customer service, and the first representative hung up claiming they couldn't hear us. The second representative promised to look into it. Two days later, they informed us the locked amount was for fuel charges. We were okay with the fuel charge but not with the unauthorized lock on our credit card without prior notification.