The car we picked up was completely different from the one we originally booked. We had booked a Toyota, but the rental company explained that this car model is only available on the islands, not in Athens. They gave us a car of the same type but insisted we buy full insurance. We actually got a Renault, and this car consumes more fuel. Additionally, the tank was not full when we picked it up.

The price is high so there weren't many people renting, no queues.

There was no instruction on how to use the vehicle, which made it difficult for me to open the convertible top. Picking up the keys by myself and then going to the parking lot with my luggage was a bit troublesome.

The desk staff were not friendly... The directions to the car were not as promised on the website; there was no dedicated staff to lead us. They just asked people to sign the form without detailed explanation... Very dissatisfied... The car itself was OK...

It is a reputable company, and the car pickup was smooth. They gave me a nearly new car with only 6000 kilometers on it. Although there were some issues during the car return, I am generally satisfied.